López Villanueva, C., Martínez Cárdenas, E., & Pico García, H. (2018). Global communication models and their importance to public administrations. The case of the Secretariat of Information and Communication Technologies in Cundinamarca. Cuadernos De AdministracióN, 34(61). Retrieved from http://cuadernosdeadministracion.univalle.edu.co/index.php/cuadernos_de_administracion/article/view/6290