(1)
Mayo Alegre, J. C. .; Loredo Carballo, N. A.; Fernández Cobas, L. C.; Bauzá Vázquez, E. . The Service Quality Assessment in the Banking Services Context. cuad.adm. 2020, 36 (68), 58-70. https://doi.org/10.25100/cdea.v36i68.9557.