ENCINAS OROZCO, F. C.; CAVAZOS ARROYO, J. Students’ loyalty in higher education: the roles of affective commitment, service co-creation and engagement. Cuadernos de Administración, [S. l.], v. 33, n. 57, 2017. DOI: 10.25100/cdea.v33i57.4464. Disponível em: https://cuadernosdeadministracion.univalle.edu.co/index.php/cuadernos_de_administracion/article/view/4464. Acesso em: 7 feb. 2023.