Cuadernos de Administración

BEAT, the four pillars of wellbeing in organizations

Humberto Charles-Leija — 2023-03-11

This article is a theoretical discussion that seeks to describe the pillars that literature has identified as cornerstones for an organization to be positive meanwhile showing concern for its workers’ well-being. Four elements are proposed in this paper: the implementation of healthy organizational practices to contribute to the well-being (B) of employees; the (E) focus on positive leadership that involves feedback, communication, and goal setting; the presence of positive environments (A) for workers and meaningful work (T). The elements are integrated into the acronym BEAT (in Spanish). The presence of the components associated with a positive organization will generate greater well-being for workers with positive outcomes for organizations. The BEAT model allows the workers of an organization to evaluate their work, the relationship with their colleagues and leader, as well as the organization. Knowing the pillars of worker well-being within the firm will provide companies with the possibility of measuring and improving those pillars to achieve better organizational results.

Consumption habits and electronic commerce in Lima millennials - COVID-19/2021 pandemic

Vanessa Estefanía Angulo Espinoza — 2022-09-08

Worldwide, and specifically in Peru because of the Covid-19 pandemic, different types of human behavior have been modified due to quarantines imposed by the government. This meant a strict change in the modality in which consumers acquired products or services. Lima millennials represent 32.1% of the population. They had to adapt their consumption habits to the novelties imposed by electronic commerce. This is how, as of 2021, electronic commerce became relevant in face of restrictions on the movement of people. Therefore, from the point of view of this study, the objective of the investigation considers “determining if consumption habits are related to electronic commerce in Lima millennials - Covid-19/2021 pandemic”. Regarding the methodology, the non-experimental design was implemented, a cross-sectional study with a quantitative approach, and correlational descriptive scope. The sample was probabilistically calculated through the formula for finite population proportions with a result of 384 people between 23 and 37 years old (millennials). For obtaining the data, the survey was used as a technique, as well as a questionnaire as an instrument made up of 28 items for both variables. For data processing in the inferential environment according to the normality test, Spearman’s Rho statistician was used, finding positive correlations. About the general hypothesis, the correlation was (r = 0,371) indicating that the relationship is positive, concluding that consumption habits are significantly related to electronic commerce in Lima millennials - Covid-19/2021 pandemic.

Mission, Vision, and Value Appropriation: A Correlational Analysis

Orlando E. Contreras-Pacheco — 2022-10-04

The present study discusses the effective functionality of mission and vision statements in a business environment. In this spirit, the study evaluates the potential association between these two strategic elements and the achievement of organizational results, especially in terms of the competitive capacity of a company. Particularly, the study formulates a conceptual approach to determine the potential incidence of a mission and a vision statement’s quality on the organizational levels of value appropriation. Subsequently, using structural equation modeling through partial least squares, this approach is evaluated on a sample of 120 large companies registered in the Department of Santander, Colombia. The findings suggest that, although there is a positive association between a good mission and a good vision, the value appropriation only seems to depend on the former and not on the latter. The study validates that an adequately constructed mission statement could become a powerful mechanism for the sake of formulating and implementing strategies. Additionally, it states that the ability to build a quality mission is related to the company’s ability to create appropriate value and therefore, be competitive.

Emotional Labor in the Service Sector: The Role of Organizational Commitment

Hasan Tezcan Uysal — 2023-01-21

This research examines the Organizational Commitment (OC) levels and emotional labor (levels) (EL) of employees in the service sector and to determine whether there is a significant relationship between these variables, to identify which dimensions of OC affect which dimensions of EL if there is a significant relationship, and to determine whether EL varies statistically according to demographic factors. For this purpose; a survey has been carried out in Zonguldak province in Türkiye and the data were obtained by a face-to-face survey method of 433 workers actively working in the service sector. These data have been tested with reliability, correlation, simple linear regression, multiple variance analysis, independent sample T-test and one-way variance analysis. Because of the reliability analysis carried out, it has been determined that the scales used in the research have high internal consistency. The correlation analysis indicates a moderate and positive relationship between the normative and emotional commitment dimensions of EL and OC. Because of simple linear regression analyses; it has been determined that the 1-unit increase in emotional commitment caused an increase of 0.693 units on EL and a 1-unit increase in normative commitment caused an increase of 0.959 units on EL.

Knowledge management in 10 Colombian companies: an intertwined multiple case study based on the Nonaka-Takeuchi model

Jorge Henry Betancur Amariles — 2023-02-14

Se presenta el proceso de Gestión del Conocimiento (GC) a través de los tres componentes de la teoría de Nonaka Takeuchi, basados en una muestra de 10 casos de estudio múltiples entrelazados en cinco grandes empresas y cinco empresas Pymes colombianas. El objetivo es determinar el nivel de GC y establecer un comparativo entre ambos grupos, a partir de los tres componentes de la teoría: las cuatro formas (4FM), cinco condiciones (5CD) y cinco fases (5FS). Los principales hallazgos muestran que, en las cuatro formas de convertir el conocimiento de tácito a explícito, las cinco Pymes tienen calificaciones más altas que las cinco grandes empresas. Los resultados también arrojan actividades de GC en los diez casos, necesarias para que el conocimiento creado no desaparezca con facilidad. Finalmente, la investigación concluye que el análisis de la espiral del conocimiento se inclina a que las 5 pymes gestionan el conocimiento de forma más acorde con la teoría, en comparación con las 5 grandes empresas.

Productive efficiency of intellectual capital-added value in large agroindustry companies

Jairo Alberto Olarte Cabana — 2023-01-02

This paper aims to posit the Value-Added Intellectual Coefficient (VAIC) as a tool to measure the added value created from the productive efficiency of intellectual capital in large agroindustrial companies in the department of Magdalena, Colombia. To this end, value-added statements were prepared. Then, VAIC methodology-proposed indexes were determined, and finally, the association hypotheses and significant relationship between the VAIC and financial indicators were confirmed. Based on the validation of hypotheses, estimators, multiple linear regression analysis, and panel data, per the empirical results, most of the analyzed companies scored well in terms of value-added creation. Likewise, the VAIC’s solid explanatory capacity of human capital efficiency was validated concerning the values obtained in operating profit. This result confirms the assumptions of the theory of resources and capabilities.

Saber pro tests in business administration programs in Colombia

Yeiny Liset Sierra Umaña — 2022-02-14

This research analyzes the Saber Pro tests of the Business Administration programs in Colombia through a descriptive study with a quantitative approach based on secondary data. The results of the generic and specific competencies evaluated in the Saber Pro tests in the years 2016 to 2020 exposed by the ICFES were considered. As population and sample, 184 Business Administration programs were taken for the years 2016, 181 (2017), 177 (2018), 185 (2019) and 174 (2020). The findings show that in generic competencies the lowest results were associated with citizenship competencies, written communication, and quantitative reasoning. Regarding specific competencies, the lowest performance results were financial and organizational management. This panorama casts doubt on the quality of business administration programs and calls upon Institutions of Higher Education (IHEs) to seek the development of competencies in their students that will guarantee them the adequate exercise of their profession.

Analysis of the unemployment gender gap in Colombia 2001-2021: A SARIMA-GARCH model approach

Carolina Romero Mantilla — 2023-02-14

Reducing the unemployment gender gap is seen as an indicator of women’s empowerment capacity for the equitable growth of the country’s economy. At the regional level, Colombia exhibits one of the highest unemployment gaps, despite the efforts made to close them. The objective of this study is to model the evolution of the unemployment gender gap in Colombia during the period 2001:01 to 2021:06, to forecast its behavior, and determine its volatility. For this purpose, a Seasonal Autoregressive Integrated Moving Averages (SARIMA) and Generalized AutoRegressive Conditional Heteroskedasticity model (GARCH) were fitted. The results indicate that, although the gender gap had been slightly declining in the last two decades, it was adversely affected by the Covid-19 pandemic, causing the gap to increase again. On the other hand, there is an increase in the volatility of the series, making it more vulnerable to economic and seasonal cycles. Finally, it is forecast that the gap will tend to decrease in the following months, however, it will increase again in December due to the seasonal component.

An internal social responsibility-based Human resource management model in medium and large companies in Ibagué

Laura Marcela López Posada — 2023-02-27

Human talent management is intertwined with corporate social responsibility since it generates collective well-being and development opportunities for workers from an internal perspective (Pardo, 2013; Peláez and García, 2014). Within this context, the paper aims to outline a human resource management model from a social responsibility perspective for medium and large companies in Ibagué, Tolima, Colombia. To that effect, quantitative research with a correlational and explanatory approach was carried out, employing the Factor Analysis (FA) and Structural Equation Model (SEM) techniques on a sample of 70 companies, 15 manufacturing, and 55 service companies, out of a population of 85. The information was collected through a structured questionnaire with a Likert scale, considering the dimensions relevant to aspects related to human talent and social responsibility. The findings suggest that the human resource management model from an internal social responsibility should consider the following variables: quality of life at work, promotion of formal university education, investment in training, development, and welfare of human talent, Career advancement of employees, the importance that the company gives to its Mission and Vision in Relation to CSR, and the organization’s knowledge about CSR. This Internal Social Responsibility (ISR) model seeks job satisfaction and compliance with socially responsible actions that impact workers.

The global energy crisis as an opportunity

Natalia Restrepo López — 2023-01-30

The world is presently facing its first global energy crisis. While for several years, the attention paid to the behavior of global energy markets has been growing, as have questions relating to their impact on carbon emissions and the need to diversify countries' energy production matrix, the ongoing war between Russia and Ukraine has exacerbated the urgency of finding sustainable answers to these questions.

Russia has been one of the world's largest exporters of fossil fuels, and its recent supply-related decisions have pushed prices up, especially gas prices. The costs associated with gas and coal account for about 90% of electricity generation costs worldwide. This has raised previous inflationary pressures, increased food insecurity risks in emerging countries, and accelerated the coming recession.

For the first time, the current challenging context has led economic and climate priorities to become aligned and highlighted the fundamental role of governmental decisions in achieving the energy transition. Among the crucial challenges to achieving this objective is the attainment of the necessary funds (investments) to complete the transition and the transformation of the export matrix, especially in countries where fossil fuels hold a preponderant position in this matrix. The latter is in order to ensure an energy transition that does not compromise macroeconomic stability.

This crisis constitutes a turning point in global dynamics, hopefully leading to a successful, sustainable, and just energy transition.

Issue Overview

Issue 74 of the Cuadernos de Administración journal falls within the September - December 2022 quarter. The ten papers published in this issue result from the journal’s commitment to maintaining a permanent call for pieces to encourage continuous scientific dissemination, maintaining the highest quality standards. This issue has seen participation by authors from several countries and regions of Colombia, who submitted their manuscripts to our editorial process. The journal and its editorial committee would like to thank our reviewers, whose experience and knowledge helped us through the evaluation of each paper.
The nine published articles result from exhaustive research processes aimed at solving questions associated with various aspects of the administrative and organizational sciences. The first one, entitled “Consumption habits and e-commerce among millennials in metropolitan Lima during the Covid-19 pandemic,” develops a non-experimental design with a quantitative and correlational approach to determine whether consumption habits are related to e-commerce among millennials. The paper frames its study sample in Lima, Peru, during the Covid-19 pandemic.
“Emotional labor in the service sector: the role of organizational commitment” analyzes the level of organizational commitment and emotional labor behaviors of employees in the service sector. Additionally, it seeks to determine a significant relationship between these variables through statistical and econometric analysis based on 433 surveys of service sector workers in the Zonguldak province of Turkey. The authors find a meaningful relationship between emotional labor and organizational commitment’s normative and emotional dimensions. The third paper in this issue is entitled “Effects of the strategic framework on business competitiveness: an empirical study .”This paper discusses the practical usefulness of mission and vision statements in a business setting by evaluating the relationship between these elements and the achievement of results, specifically in terms of competitiveness. This relationship is studied through an empirical partial least squares structural equation model estimated from a sample of 120 large companies registered in the Department of Santander, Colombia.
Later in our issue, we find “Knowledge management in Colombian companies following the Nonaka and Takeuchi Model: a study of multiple intertwined cases.” The objective of this study is to determine the level of knowledge management through the three components of Nonaka Takeuchi’s theory, based on ten multiple intertwined case studies in five large companies and five Colombian SMEs. Through analysis, the authors show that, in all four ways of converting knowledge from tacit to explicit, the five SMEs scored higher than the five large companies. The results also account for knowledge management activities in the ten cases, which are necessary so that the knowledge created will stay strong.
“Value-added from the productive efficiency of intellectual capital in large agroindustrial companies” proposes implementing the Value Added Intellectual Coefficient (VAIC) as a measure of value-added creation from the productive efficiency of intellectual capital in large agroindustrial companies in the department of Magdalena, Colombia. Based on value-added statements, multiple linear regression models, and panel data, the authors found that most companies analyzed scored well in value-added creation.
This last paper is followed by “Analysis of Saber Pro tests in business administration programs in Colombia between 2016 and 2020,” which analyzes the Saber Pro tests of Business Administration programs in Colombia through a descriptive study with a quantitative approach. Based on ICFES-published information, the authors found that citizenship skills, written communication, and quantitative reasoning scored the lowest results as concerns generic competencies. On the other hand, regarding specific competencies, the lowest-performing outcomes were in financial and organizational management.
“Gender gap analysis of the unemployment rate in Colombia: 2001-2021.” This paper seeks to model the evolution of the unemployment gap in Colombia during the period 2001:01 - 2021:06 to forecast its behavior and determine volatility. For this purpose, the authors implement a Seasonal Autoregressive Integrated Moving Average Model (SARIMA) with Generalized Autoregressive Conditional Heteroscedasticity (GARCH). According to their estimates, the authors conclude that, although the gender gap showed a slight decrease in the last two decades, it was negatively impacted by the Covid-19 pandemic, which led to an increasing behavior. Additionally, the series volatility increases, making it more vulnerable to economic and seasonal cycles.
“Human resource management model from the perspective of internal social responsibility in medium and large companies in Ibagué” presents a human resources management model from the perspective of social responsibility for medium and large companies in Ibagué, Tolima, Colombia. For this purpose, the authors conducted quantitative research with a correlational and explanatory approach based on Factor Analysis (FA) and Structural Equations (SEM) techniques. Estimates suggest that the human resource management model from the perspective of internal social responsibility should consider the following variables: quality of life at work, promotion of formal university education, investment in training, development, and welfare of human talent, and professional promotion of employees, among others.
Our issue ends with a thought-provoking article entitled “Worker well-being, effective strategies from positive organizations,” which theoretically describes the pillars that the literature has identified as crucial for an organization to be positive and demonstrate its concern for the well-being of its workers. The study proposes four elements: the implementation of healthy organizational practices to contribute to the well-being of employees; a focus on positive leadership involving feedback, communication, and goal setting; positive environments for workers; and meaningful work.
The publication of issue number 74 of Cuadernos de Administración of the Universidad del Valle’s Faculty of Management is a step towards consolidating ourselves as a prestigious journal in the scientific dissemination of knowledge in various fields of managmente and organizational sciences. We want to thank each of the authors and peer reviewers who supported the editorial process and stress that the content of each paper is the responsibility of its authors.