MAYA RESTREPO, María Alejandra; PÉREZ RAVE, Jorge Iván. Design and psychometric validation of a Customer Analytics Capabilities (CAC) scale: empirical evidence in Colombian organizations. Cuadernos de Administración, [S. l.], v. 40, n. 78, p. e2413227, 2024. DOI: 10.25100/cdea.v40i78.13227. Disponível em: https://cuadernosdeadministracion.univalle.edu.co/index.php/cuadernos_de_administracion/article/view/13227. Acesso em: 11 jan. 2026.