Segmentación sostenible para productos ecológicos de aseo personal en el formato gran descuento
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En la actualidad son escasas las investigaciones científicas acerca del consumo sostenible en productos de aseo personal en países como Colombia. Por esta razón, el objetivo del estudio se orientó a analizar a los compradores de productos de la categoría de aseo personal en general que visitan formatos de gran descuento en sus prácticas cotidianas e intenciones en una compra sostenible al momento de elegir productos con el fin de segmentarlos o agruparlos para desarrollar estrategias eficientes de mercadeo. Se empleó un enfoque cuantitativo con un alcance descriptivo correlacional para analizar la relación entre las prácticas ambientales de los consumidores y la intención de compra de productos de aseo personal. En la etapa de análisis se utilizó el agrupamiento jerárquico acompañado de un Análisis de Componentes Principales (ACP) para proyectar los segmentos en las dimensiones encontradas. Los resultados cuantitativos nos demuestran tres grandes segmentos con características sociodemográficas, prácticas e intenciones diferentes para cada grupo. Con esta información las empresas que comercializan estos productos de aseo podrán crear y potencializar sus estrategias para fidelizar y aumentar ventas en los nuevos segmentos de consumidores sostenibles generando el impacto que necesita el planeta y sociedad.
- Consumo responsable
- Productos aseo personal
- Formato gran descuento
- Segmentación sostenible
- Consumo verde
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