Main Article Content

The following study will analyze the work-family conciliation variable and how this affects the organizational commitment and job satisfaction of municipal workers. It is important that organizations consider setting up actions that help Work-Family Conciliation; given that, an imbalance in this area can affect the development of an employee’s work and can also interfere with performance and absence levels within the organization. A survey was given to 387 municipal workers, and we used structural equations for the data analysis. A study was performed with two different approaches to analyze whether there are any differences: the first is divided by gender (male-female), and the second by years of service (less than 10 years and greater than or equal to 10 years). The statistical techniques used to measure internal consistency were the Cronbach’s alpha coefficient; to establish the parameters of the relationships, a causal modeling of structural equations; and to assess moderation, factor invariance analyzes were performed. According to the results, the work-family conciliation does affect the organizational commitment and job satisfaction; therefore, both proposed hypotheses are accepted in the investigation. Regarding the studied approaches, the data provide evidence where result differentiated by gender exists; therefore, men and women value the variables under study differently, but this does not exist for years of service, according to their permanence in the municipality, the officials don´t show differentiated behaviors, but rather it is a cross-cutting phenomenon.

Maria Margarita Chiang Vega, Universidad del Bío-Bío

Research Professor, Department of Administration and Audit, Faculty of Business Sciences, Universidad del Bío-Bío Chile. Commercial Engineer, Universidad de Concepción, Chile, Doctor in Human Resources, Universidad Pontificia Comillas de Madrid, Spain.

María José Rivera Cerda, Universidad del Bío-Bío

Student, Department of Administration and Audit, Faculty of Business Sciences, Universidad del Bío-Bío, Concepción, Chile. Business Ingenieer, Master in Business Administration, Universidad del Bio-Bio, Chile.

Juan Pablo Hidalgo Ortiz, Universidad del Bío-Bío

Research Professor, Department of Administration and Audit, Faculty of Business Sciences, Universidad del Bio-Bio, Concepción, Chile. Stadistics Engineer, Master in Mathematics, Unversidad del Bio-Bio, Chile.

Chiang Vega, M. M., Rivera Cerda, M. J. ., & Hidalgo Ortiz, J. P. . (2022). Work-family conciliation, its effect on organizational commitment and job satisfaction in chilean municipalities. Cuadernos De Administración, 38(72), e2411123.

Allen, D. & Shanock, L. (2013). Perceived organizational support and embeddedness as key mechanisms connecting socialization tactics to commitment and turnover among new employees. Journal of Organizational Behavior, 34, 350-369.

Álvarez, G. (1992). El constructo clima organizacional: concepto, teorías, investigaciones y resultados relevantes. Revista Interamericana de Psicología Ocupacional, 11(1,2), 27-30.

Bravo, M. J., Peiró, J. M., y Rodríguez, I. (1996). Satisfacción laboral (pp. 343-394). En J. Peiró, F. Prieto (Eds.), Tratado de psicología del trabajo (Vol. 1). Editorial Síntesis.

Chiang Vega, M., Manzo Chacón, C., y Pinilla Palma, S. (2020). Conciliación Trabajo-Familia, Buenas Prácticas Laborales, Compromiso Organizacional, Autoeficacia y Creencias Organizacionales, influencia en los trabajadores de Centro de Salud. Perspectivas, 23(45), 85-116.

Chiang, M., Martín, M., y Núñez, A. (2010). Relación entre Clima Organizacional y Satisfacción Laboral. Servicios Editoriales.

Chiang, M. y San Martín, N. (2015). Análisis de la satisfacción y el desempeño laboral en los funcionarios de la Municipalidad de Talcahuano. Ciencia & trabajo, 17(54), 159-165.

Chiang, M., Gómez, N., y Wackerling, L. (2016). Compromiso organizacional del funcionario municipal rural de la Provincia de Ñuble, Chile. Ciencia y trabajo, 18(56), 134-138.

Chinchilla, N. y Pugal, F. (2009) Conciliación de la vida profesional, familiar y personal. Revista On, 52.

Colquitt, J., Scott, B., & LePine, J. (2007). Trust, trustworthiness, and trust propensity: A meta-analytic test of their unique relationships with risk taking and job performance. Journal of Applied Psychology, 92(4), 909-927.

Dazarola, G. (2018). Marco Jurídico de las Municipalidades. Biblioteca del Congreso Nacional de Chile.

Foley, S., Hang-Yue, N., & Lui, S. (2005). The effects of work stressors perceived organizational support, and gender on work-family conflict in Hong Kong. Asia Pacific Journal of Management, 22, 237-256.

Garmendia, J. y Parra, F. (1993). Sociología industrial y de recursos humanos. Taurus.

Harter, J., Schmidt, F., & Hayes, T. (2002). Business unit level relationship between employee satisfaction, employee engagement and business outcomes a meta-analysis. APA PsycNet for Institutions (2002) by the American Psychological Association. Journal of Applied Psychology 87, 268-279.

Herzberg, F., Mausner, B., & Snyderman, B. (1959). The motivation to work. Wiley.

Jiménez, A., Bravo, C., y Toledo, B. (2020). Conflicto trabajo-familia, satisfacción laboral y calidad de vida laboral en trabajadores de salud pública de Chile. Revista de Investigación Psicológica, (23), 67-85.

Jiménez, A. y Gómez, V. (2021). Incidencia del bienestar subjetivo y equilibrio trabajo-familia en cuanto a la cultura trabajo-familia en trabajadores del poder judicial chileno. Revista Costarricense de Psicología, 40(1), 23-36.

Kinicki, A. & Kreitner, R. (2006). Organizational Behaviour (2ª ed.) M. Rosa (Trad.), McGraw-Hill Interamericana do Brasil.

Kirchmeyer, C. (2000). Work-life initiatives: Greed or benevolence regarding workers time”. En C. L. Cooper, D. M. Rosseau (Eds.), Trends in organizational behavior (Vol. 7, pp. 79-97). Wiley.

Knox, S. & Walker, D. (2003). Empirical developments in the measurement of involvement, brand loyalty and their relationship in grocery markets. Journal of Strategic Marketing, 11(4), 271-286.

Lèvy, J. y Varela, J. (2006). Modelización con Estructuras de Covarianzas en Ciencias Sociales. Netbiblo.

Locke, E. A. (1976). The nature and causes of job satisfaction. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology (pp. 1297-1343). Rand McNally.

Meyer, J. & Allen, N. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1(1), 61-89.

Miner-Rubino, K., Settles, I., & Stewart, A. (2009). More than numbers: Individual and contextual factors in how gender diversity affects women. Psychology of women quarterly, 33, 463-474.

Ortiz, P. y Cruz, L. (2008). Estudio sobre clima y satisfacción laboral en una empresa comercializadora. Psicologia para América Latina, (13).

Pablos, M. (2016). Estudio de Satisfacción Laboral y Estrategias de Cambio de las Enfermeras en los Hospitales Públicos de Badajoz y Cáceres [Tesis doctoral, Universidad de Extremadura].

Peiró, J. (1984). Historical perspectives of work and organizational psychology in Spain. Revista de Historia de la Psicología, 5(1-2), 267–281. h

Pérez, M., Vela, M., Abella, S., y Martínez, A. (2015). El Enriquecimiento Trabajo-Familia: Nuevo Enfoque en el Estudio de la Conciliación y la Satisfacción Laboral de los Empleados. Universia Business Review, (45), 16-33.

Pérez, M., Vela, M., Abella, S., y Martínez, A. (2017). Medidas de flexibilidad trabajo-familia y compromiso organizativo: El efecto mediador de la satisfacción laboral. Universia Business Review, (56), 52-83.

Poelmans, S. (2001). Individual and Organizational Issues in Wok-Family conflict. Universidad de Navarra.

Poelmans, S. (2001). Individual and Organizational Issues in Work-Family Conflict. A Research Agenda. IESE Business School, (444).

Porter, L., Steers, R., Mowday, R., & Boulain, P. (1974). Organizational commitment, job satisfaction, and turnover among psychiatric technicians. Journal of Applied Psychology, 59, 603-609.

Ruizalba, J., Soares, A., Vallespín, M., & González, J. (2016). Internal market orientation and work-family balance in family businesses. European Journal of Family Business, 6(1), 46-53.

Sanzana, R. y Chiang, M. (2017). Relación entre implicación laboral y satisfacción del trabajador en colegios de una provincia de Chile. Salud de los Trabajadores, 25(1), 52-62.

Servicio Nacional de la Mujer [SERNAM]. (2003). Análisis de los costos y beneficios de implementar medidas de conciliación vida laboral y familiar en la empresa (Documento de Trabajo N° 84). SERNAM.

Solvas, T. y Martínez, C. (18-20 de julio de 2012). La Cultura Organizativa y la percepción de igualdad de oportunidades de género. 6th International Conference on Industrial Engineering and Industrial Management, Vigo.

The Adecco Group. (2021). Oportunidades y Satisfacción Laboral Chile 2021. The Adecco Group.

Torres, O. (2007) Investigación de Campo - Insatisfacción Laboral.


Download data is not yet available.