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Existe una gran preocupación por los desechos y la cooperación para avanzar hacia el desarrollo sostenible. Frente a este desafío, las organizaciones están implementando prácticas que controlan el consumo, reducen desechos y disminuyen el impacto negativo al medio ambiente, mediante estrategias que fomentan la Economía Circular (EC). Sin embargo, la literatura sobre la comprensión actual de las estrategias circulares en organizaciones no gubernamentales, como en las tiendas solidarias, es limitada. Por ello, el propósito de este estudio es comprender el comportamiento social de los stakeholders (administrador, asistentes de venta, compradores y donadores) a colaborar en una tienda solidaria que emplea estrategias de EC. Para abordar esto, se utilizó la Teoría de Comportamiento Planeado (TPB) y la teoría de stakeholders. Además, se consideró la metodología cualitativa de estudio de caso exploratorio que incorporó entrevistas semiestructuradas a doce stakeholders que participan en la tienda solidaria COANIQUEM chilena. Los resultados muestran que estas organizaciones, a través, de sus diferentes stakeholders con una actitud ambiental, social y económica, interactúan entre sí e impulsan comportamientos que favorecen las estrategias circulares de reutilizar, reciclar, y compartir, en las tiendas solidarias. Estos hallazgos contribuyen a la literatura de EC en las organizaciones no gubernamentales y a la perspectiva de TPB al descomponer el constructo de actitud.

Katherine Mansilla-Obando, Universidad Finis Terrae

Profesora Asistente, Escuela de Ingeniería Comercial, Facultad de Economía y Negocios, Universidad Finis Terrae, Santiago, Chile. Ingeniera Civil Industrial, Licenciada en ciencias de la ingeniería, Universidad Austral de Chile, Chile. Estudiante de PhD en Management, Universidad Adolfo Ibáñez, Chile.

Fabiola Jeldes-Delgado, Universidad de Valparaíso

Profesora Adjunta, Escuela de Negocios Internacionales, Facultad de Cs. Económicas y Administrativas, Universidad de Valparaíso, Chile. Contador Auditor, Universidad de La Serena, Doctora en Management, Universidad Adolfo Ibáñez, Santiago, Chile.

Nataly Guiñez-Cabrera, Universidad del Bío-Bío

Profesora Asistente, Departamento de Gestión Empresarial, Facultad de Ciencias Empresariales, Universidad del Bío-Bío, Chillán, Chile. Ingeniero Comercial, Universidad del Bío-Bío, Chillán, Chile. PhD (C) en Management, Universidad Adolfo Ibáñez, Chile.

Rodrigo Ortiz-Henríquez, Universidad Católica de la Santísima Concepción

Profesor Asistente, Departamento Ingeniería Industrial, Facultad de Ingeniería, Universidad Católica de la Santísima Concepción. Ingeniero Civil Industrial, Universidad Católica de la Santísima Concepción, Concepción, Chile. Doctor en Finanzas, Universidad Adolfo Ibáñez, Santiago, Chile.

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