Performance appraisal: an experience between recognition and contempt
The purpose of this paper is to examine the experiences of recognition or contempt displayed by workers’ discourse after they have undergone a performance appraisal designed under the Strategic Human Resources Management (SHRM) logic. A case study was designed to approach the issue; the fieldwork of which consisted of qualitative interviews aimed at workers from different levels in a large Colombian company in the energy production and marketing sector. We found that although workers sometimes feel recognized as a result of performance appraisal, there was a preponderance of those accounting for contempt. This study’s main contribution is to show some effects of this managerial practice on the workers’ symbolic world and their possible consequences on the results the administration is expecting.
- Strategic human resources management;
- Performance appraisal;
- Administración estratégica de recursos humanos
- Evaluación del desempeño
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