Performance appraisal: an experience between recognition and contempt

Abstract

The purpose of this paper is to examine the experiences of recognition or contempt displayed by workers’ discourse after they have undergone a performance appraisal designed under the Strategic Human Resources Management (SHRM) logic. A case study was designed to approach the issue; the fieldwork of which consisted of qualitative interviews aimed at workers from different levels in a large Colombian company in the energy production and marketing sector. We found that although workers sometimes feel recognized as a result of performance appraisal, there was a preponderance of those accounting for contempt. This study’s main contribution is to show some effects of this managerial practice on the workers’ symbolic world and their possible consequences on the results the administration is expecting.

Authors

  • Sergio René Oquendo Puerta Universidad de Antioquia
  • Héctor Leonel Bermudez Restrepo Universidad de Antioquia

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Author Biographies


, Universidad de Antioquia

Professor, Department of Administrative Sciences, Faculty of Economics, Universidad de Antioquia Medellín, Colombia. Health Services Administrator, Universidad de Antioquia, Colombia, Doctor in Administration, Universidad EAFIT, Colombia, Human Organizational Behavior Research Group (COMPHOR) Category B at Colciencias.


, Universidad de Antioquia

Professor, Department of Administrative Sciences, Faculty of Economics, Universidad de Antioquia Medellín, Colombia. Sociologist, Universidad Autónoma Latinoamericana, Colombia, Master’s degree in Administration Sciences, Universidad EAFIT, Colombia, Human Organizational Behavior Research Group (COMPHOR) Category B at Colciencias.

Published
2021-02-13
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How to Cite
Oquendo Puerta, S. R., & Bermudez Restrepo, H. L. (2021). Performance appraisal: an experience between recognition and contempt. Cuadernos De Administración, 36(68), 71-81. https://doi.org/10.25100/cdea.v36i68.9810
Section
Research