Technological capacity and knowledge acquisition as key performance factors in SMEs of the industrial sector of Cali-Colombia

  • Omar Javier Solano Rodríguez Universidad del Valle


Information technologies (IT) can be largely the solution or the problem of the sustainability and performance of small and medium enterprises (SMEs). IT is an important source of resources that can improve the competitiveness of SMEs. Therefore, the aim of this article is to identify the IT competences of SMEs and to establish their relationship with knowledge acquisition (KA), the way of managing the accounting information system (AIS) and its impact on the performance of the company. The model uses the technique of structural equations based on variance, making an empirical study based on the information of 124 Colombian SMEs in the industrial sector. The results obtained allow us to conclude that IT directly and through KA processes significantly help to increase organizational performance. It is confirmed that IT is decisive for an efficient management of AIS information, although this does not contribute to the performance of the company, given that in the relations between the SIC management variable and performance (DSEMP) a negative coefficient was identified between the constructs and with no statistical significance. This research contributes to the development of resource and capacity theories and dynamic capacity. It also allows the identification of technological capabilities of the SME, its processes in KA and how to measure the efficiency of AIS, management and organizational performance.

Author Biography

Omar Javier Solano Rodríguez, Universidad del Valle

MBA de la Universidad del Valle, Especialista en Sistemas Gerenciales para Ingenieros (U.Pontificia Javierana) y Contador Público de Univalle. Profesor del DCF e integrante del grupo de investigación en Gestión de Programas y Proyectos - GYEPRO. Diplomado en diversas áreas del concoimiento. Trayectoria como docente desde 1998. Experiencia laboral en el sector financiero, creación de empresas y experiencia amplia en Auditoría de Gestión, Sistemas de Información,Interventorías de proyectos y Propiedad Horizontal. Actualmente estudiante de Doctorado en Administración y Dirección de Empresas. 

How to Cite
SOLANO RODRÍGUEZ, Omar Javier. Technological capacity and knowledge acquisition as key performance factors in SMEs of the industrial sector of Cali-Colombia. Cuadernos de Administración, [S.l.], v. 33, n. 59, p. 50-63, dec. 2017. ISSN 2256-5078. Available at: <>. Date accessed: 24 may 2018. doi: