Quality of life at work and sociodemographic aspects in workers reinstated in a Rapid Transit Bus company
Main Article Content
When a worker returns to work after a medical disability, they may present work restrictions that warrant adjustments within the organization, which can impact the quality of work life and productivity of the worker. In order to determine the quality of working life and its relationship with sociodemographic and occupational aspects in workers reincorporated in a rapid transit bus company, a study was carried out with a quantitative, observational, cross-sectional design; using the CVT-GOHISALO instrument. This instrument measures the quality of life at work in terms of satisfaction from the analysis of 7 dimensions: institutional support for work, safety at work, integration to the job, job satisfaction, well-being achieved through work , personal development and free time management. The total number of workers reincorporated in the company participated (N = 75). From the data obtained, statistical analyzes, Chi2 and Fisher tests were carried out. As results of this research, it is evident that of the 7 dimensions of quality of life at work, 5 obtained a low level of satisfaction: integration to the job (60%), satisfaction with work (62.7%), well-being achieved through work (53.3%), personal development of the worker (56%) and management of free time (93.3%). The 2 dimensions with a high level of satisfaction were institutional support (58.7) and job security (66.7%). Likewise, a relationship was found between age with well-being achieved through work (p = 0.028) and with the worker’s personal development (p = 0.025), relationship between schooling and integration into the job (p = 0.043) and with the administration of free time (p = 0.004). respectively). In general, this research evidence that workers manifest low quality of work life related to personal factors, work history and organizational conditions; although they manifest high satisfaction in the dimensions that value the role of the supervisor or immediate boss, making visible the role of facilitator they have in the return to work process.
Anema, J. R., Van Der Giezen, A. M., Buijs, P. C., & Van Mechelen, W. (2002). Ineffective Disability Management by Doctors Is an Obstacle for Return-to-Work: A Cohort Study on Low Back Pain Patients Sicklisted for 3-4 Months. Occupational and Environmental Medicine, 59(11), 29-33. http://dx.doi.org/10.1136/oem.59.11.729 DOI: https://doi.org/10.1136/oem.59.11.729
Aquino, J. M, Gomes, S. E., Ribeiro, B. dM., Ferreira, E., y Brandao, W., Gomes, M. (2017). Condiciones de Trabajo en Conductores de Autobús: de Servicio Público a Fuente de Riesgo. Index de Enfermería, 26(1–2), 34-38. https://scielo.isciii.es/scielo.php?script=sci_arttext&pid=S1132-12962017000100008
Awang, H., & Mansor, N. (2018). Predicting Employment Status of Injured Workers Following a Case Management Intervention. Safety and Health at Work, 9(3),347-351. https://doi.org/10.1016/j.shaw.2017.11.001 DOI: https://doi.org/10.1016/j.shaw.2017.11.001
Baril, R., J. Clarke, M., Friesen, S., Stock, D., Cole, & Work-Ready Group.(2003). Management of Return-to-Work Programs for Workers with Musculoskeletal Disorders: A Qualitative Study in Three Canadian Provinces. Social Science & Medicine 57(11), 2101-2114. https://doi.org/10.1016/S0277-9536(03)00131-X DOI: https://doi.org/10.1016/S0277-9536(03)00131-X
Betanzos, N., Andrade, P., y Paz, F. (2006). Compromiso organizacional en una muestra de trabajadores mexicanos. Revista de Psicología del Trabajo y de las Organizaciones, 22(1),25-43.[fecha de Consulta 21 de Mayo de 2021]. ISSN: 1576-5962. https://www.redalyc.org/articulo.oa?id=231317045002
Bhopal, R. (2002). Concepts of Epidemiology: An Integrated Introduction to the Ideas, Theories, Principles and Methods of Epidemiology. Oxford University Press. https://doi.org/10.1093/ije/31.5.1080 DOI: https://doi.org/10.1093/ije/31.5.1080
Blanch, J., Espuny, M J., Gala, C., y Martin, A. (2003). Teoría de Las Relaciones Laborales: Fundamentos (1 edi). Edited by UOC.
Blandón, C. (2016). Sentido y Calidad de Vida Laboral En Empresas de Familias Del Sector Hotelero [tesis maestría, Universidad de Manizales]. https://ridum.umanizales.edu.co/xmlui/handle/20.500.12746/2752
Bonilla, C., S., Franco, A., & de Haro, T. (2012). Quality of Work Life among Intercity Bus Drivers. Revista Cubana de Salud y Trabajo, 13(2), 1-6. https://www.medigraphic.com/pdfs/revcubsaltra/cst-2012/cst122b.pdf
Bonilla, L., y Gafaro, A. (2017). Condiciones Laborales y Riesgos Psicosociales En Conductores de Transporte Público. Revista Cubana de Salud y Trabajo, 18(2), 48-56. http://www.revsaludtrabajo.sld.cu/index.php/revsyt/article/view/31/49
Bravo, C., y Nazar, G. (2015). Riesgo Psicosocial el Trabajo y Salud en Conductores de locomoción colectiva urbana en Chile. Salud de los Trabajadores, 23(2), 105–14. http://ve.scielo.org/scielo.php?pid=S1315-01382015000200004&script=sci_arttext&tlng=en
Camargo-Escobar, F., Gómez, O., y López, M. (2013). Riesgo cardiovascular en conductores de buses de transporte público urbano en Santiago de Cali, Colombia. Revista Colombiana de Salud Ocupacional, 3(3), 18-22. https://revistas.unilibre.edu.co/index.php/rc_salud_ocupa/article/view/4866/4151
Centro de Estudios Sociales y Laborales. (2017). Informe de Seguimiento Sobre Salud y Estabilidad en el Empleo. https://www.academia.edu/38733637/Segundo_informe_de_seguimiento_sobre_salud_y_estabilidad_en_el_empleo_2017
Corral, M., Vargas-Prada, S, Gil, J., y Serra, C. (2015). Reincorporación Al Trabajo Tras Un Episodio de Incapacidad Temporal Por Trastornos Músculo-Esqueléticos: Revisión Sistemática de Guías de Buenas Prácticas. Archivos de Prevención de Riesgos Laborales, 18(2), 2-80. https://dx.doi.org/10.12961/aprl.2015.18.2.04 DOI: https://doi.org/10.12961/aprl.2015.18.2.04
Cuervo-Díaz, D E. (2016). Prevención y Manejo de La Discapacidad Para Trabajar: Un Análisis Al Sistema de Riesgos Laborales Colombiano. [Tesis doctoral, Universidad Nacional de Colombia].
Decreto 1507 /2014, de agosto 12, por el cual se expide el Manual Único Para La Calificación de La Pérdida de La Capacidad Laboral y Ocupacional. Ministerio de Trabajo de Colombia. https://www.mintrabajo.gov.co/documents/20147/51963/Manual+Unico+de+Calificaciones+Decreto.pdf/7d224908-ef78-1b90-0255-f62a3e409e4c
de Graaf, R., Tuithof, M., van Dorsselaer, S., & Have, M. (2012). Comparing the Effects on Work Performance of Mental and Physical Disorders. Social Psychiatry and Psychiatric Epidemiology, 47(11), 1873-83. https://doi.org/10.1007/s00127-012-0496-7 DOI: https://doi.org/10.1007/s00127-012-0496-7
de Jong, M., Tamminga, S. J., van Es, R. J., Frings-Dresen, M. H., & de Boer, A. G. (2018). The quality of working life questionnaire for cancer survivors (QWLQ-CS): factorial structure, internal consistency, construct validity and reproducibility. BMC cancer, 18(1), 1-13. https://repositorio.unal.edu.co/handle/unal/57023 DOI: https://doi.org/10.1186/s12885-017-3966-1
Díaz-Bambula, F., y Rentería-Pérez, E. (2017). De La Seguridad Al Riesgo Psicosocial En El Trabajo En La Legislación Colombiana de Salud Ocupacional. Estudios Socio-Jurídicos 19(2), 129. https://doi.org/10.12804/revistas.urosario.edu.co/sociojuridicos/a.4981 DOI: https://doi.org/10.12804/revistas.urosario.edu.co/sociojuridicos/a.4981
Fasecolda [Federación de Asegurades Colombianas. (2020). Estadísticas del Ramo. http://www.fasecolda.com/index.php/ramos/riesgos-laborales/estadisticas-del-ramo/
Flores, R., y Madero, S. (2012). Factores de La Calidad de Vida En El Trabajo Como Predictoras de La Intención de Permanencia. Acta Universitaria, 22(2), 24-31. https://www.redalyc.org/articulo.oa?id=41623191004 DOI: https://doi.org/10.15174/au.2012.363
Galarza-Iglesias, A M. (2021). Reincorporación Laboral y Análisis de La Ley 776 de 2002 a La Luz Del Modelo Ecológico. Revista Colombiana de Salud Ocupacional, 11(1). https://doi.org/10.18041/2322-634X/rcso.1.2021.7094 DOI: https://doi.org/10.18041/2322-634X/rcso.1.2021.7094
Gonzáles, R., Hidalgo, G., Salazar, J., y Preciado, M. (2009). Instrumento Para Medir La Calidad de Vida En El Trabajo (1 edi.). IISO.
González, R., G. Hidalgo, G. Salazar, J, y Preciado, M. (2010). Elaboración y Validación Del Instrumento Para Medir Calidad de Vida En El Trabajo -CVT-GOHISALO-. Ciencia Trabajo 12(36), 333. https://pesquisa.bvsalud.org/portal/resource/pt/lil-562756?lang=es
Granados, I. ( 2011). Calidad de Vida Laboral: Historia, Dimensiones y Beneficios. Revista IIPSI, 14(2), 271-76. http://hdl.handle.net/123456789/4267 DOI: https://doi.org/10.15381/rinvp.v14i2.2109
Hernández-Sampieri, R., Fernández-Collado, C., & Baptista-Lucio, M. (2014). Metodología de La Investigación. McGraw-Hill.
Hoefsmit, N., Houkes, I., and Nijhuis, F.J. (2012). Intervention Characteristics That Facilitate Return to Work after Sickness Absence: A Systematic Literature Review. Journal of Occupational Rehabilitation 22(4):462–77.https:// doi: 10.1007/s10926-012-9359-z. DOI: https://doi.org/10.1007/s10926-012-9359-z
Iakova, M., Ballabeni, P., Erhart, P., Seichert, N., Luthi, F., & Dériaz, O. (2012). Self Perceptions as Predictors for Return to Work 2 Years after Rehabilitation in Orthopedic Trauma Inpatients. Journal of Occupational Rehabilitation, 22(4), 532-40. DOI 10.1007/s10926-012-9369-x DOI: https://doi.org/10.1007/s10926-012-9369-x
Ley 776 /2002, de diciembre 17, por la cual se dictan normas sobre la organización, administración y prestaciones del Sistema General de Riesgos Profesionales. Congreso de la República de Colombia. http://www.secretariasenado.gov.co/senado/basedoc/ley_0776_2002.html
Magnusson, M. L., Pope, M. H., Wilder, D. G., & Areskoug, B. (1996). Are occupational drivers at an increased risk for developing musculoskeletal disorders? Spine, 21(6), 710-717. https://doi.org/10.1097/00007632-199603150-00010 DOI: https://doi.org/10.1097/00007632-199603150-00010
McGregor, D. (1994). El Lado Humano de Las Organizaciones. McGraw-Hill Interamericana.
Moreno, I., Cuevas, M., & González, J. (2009). Validación y Adaptación Del Cuestionario de Calidad de Vida En El Trabajo (QWLQ) y Del Cuestionario Genérico de Estrés En El Trabajo. Revista Interamericana de Psicología Ocupacional, 28(1), 56-80. http://209.97.135.77/index.php/RPO/article/view/87
Mustard, C., Skivington, K., Lay, M., Lifshen, M., Etches, J., & Chambers, A. (2017). Implementation of a Disability Management Policy in a Large Healthcare Employer: A Quasi-Experimental, Mixed-Methods Evaluation. BMJ Open, 7(6), e014734. http://dx.doi.org/10.1136/bmjopen-2016-014734 DOI: https://doi.org/10.1136/bmjopen-2016-014734
Organización internacional del trabajo [OIT]. (2015). La Protección Del Derecho a La Seguridad Social En Las Constituciones Latinoamericanas. Departamento de normas técnicas del trabajo / Oficina internacional del trabajo. https://www.ilo.org/wcmsp5/groups/public/---ed_norm/---normes/documents/genericdocument/wcms_369764.pdf
Resolución 8430 /1993, de 4 de octubre, por la cual se establecen las normas científicas, técnicas y administrativas para la investigación en salud. Ministerio de Salud de Colombia. https://www.minsalud.gov.co/sites/rid/Lists/BibliotecaDigital/RIDE/DE/DIJ/RESOLUCION-8430-DE-1993.PDF
Segurado, A., & Agulló, E. (2002). Calidad de Vida Laboral: Hacia Un Enfoque Integrador Desde La Psicología Social. Psicothema, 14(4), 828-36. http://hdl.handle.net/10651/26765
Sluiter, J K., van der Beek A J., & Frings-Dresen, M H. (1998). Work Stress and Recovery Measured by Urinary Catecholamines and Cortisol Excretion in Long Distance Coach Drivers. Occupational and Environmental Medicine, 55(6), 407-413. http://dx.doi.org/10.1136/oem.55.6.407 DOI: https://doi.org/10.1136/oem.55.6.407
Taklikar, C. (2016). Occupational Stress and Its Associated Health Disorders among Bus Drivers. International Journal of Community Medicine and Public Health, 3(1), 208-211. http://dx.doi.org/10.18203/2394-6040.ijcmph20151564 DOI: https://doi.org/10.18203/2394-6040.ijcmph20151564
Tove, A., & Magnussen, L. H. (2015). Supervisors’ Strategies to Facilitate Work Functioning among Employees with Musculoskeletal Complaints: A Focus Group Study. The Scientific World Journal, 2015. https://doi.org/10.1155/2015/865628 DOI: https://doi.org/10.1155/2015/865628
Tse, J., Flin, R., & Mearns, K. (2006). Bus Driver Well-Being Review: 50 Years of Research. Transportation Research. Traffic Psychology and Behaviour, 9(2), 89-114. https://doi.org/10.1016/j.trf.2005.10.002 DOI: https://doi.org/10.1016/j.trf.2005.10.002
Walker, C., & Guest, R. J. (1952). The Man on the Assembly Line. Harvard university press. DOI: https://doi.org/10.4159/harvard.9780674599949
Wang, S. Y., & Wu, K. F. ( 2019). Reducing intercity bus crashes through driver rescheduling. Accident; analysis and prevention, 122, 25-35. https://doi.org/10.1016/j.aap.2018.09.019 DOI: https://doi.org/10.1016/j.aap.2018.09.019
Yook, J. H., Lee, D. W., Kim, M. S., & Hong, Y. C. (2018). Cardiovascular disease risk differences between bus company employees and general workers according to the Korean National Health Insurance Data. Annals of Occupational and Environmental Medicine, 30(1), 32. https://doi.org/10.1186/s40557-018-0242-z DOI: https://doi.org/10.1186/s40557-018-0242-z
Similar Articles
- Humberto Charles-Leija, Mario Toledo, Iván Guerrero, Rosalinda Ballesteros-Valdés, BEAT, the four pillars of wellbeing in organizations , Cuadernos de Administración: Vol. 38 No. 74 (2022)
- Zahira Moreno, Luis Enrique Ibarra Morales, Practical application of the Lima Happiness Scale in workers of service companies at Barquisimeto, Venezuela , Cuadernos de Administración: Vol. 33 No. 59 (2017)
- Ricardo A. Vega Rodríguez, Sandra P Rojas Berrio, The impact of market orientation on the financial performance of MSMES (micro, small and medium enterprises) in Bogotá , Cuadernos de Administración: Vol. 27 No. 46 (2011)
- Raúl Eustace Rodríguez Arias, Management of human talent in a public university from Its institutional regulations , Cuadernos de Administración: Vol. 39 No. 75 (2023)
- Sergio René Oquendo Puerta, Héctor Leonel Bermudez Restrepo, Performance appraisal: an experience between recognition and contempt , Cuadernos de Administración: Vol. 36 No. 68 (2020)
You may also start an advanced similarity search for this article.
Accepted 2021-05-20
Published 2021-06-21
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.